ENTERPRISE SOLUTIONS

Integrating with the SMSGlobal platform can provide numerous commercial benefits and can be used in multitude of different ways including:

Enhancing Information Security
Automating Business Processes
Contact centre integration
Customer engagement through CRM integration
CMS and Enterprise Resource Planning (ERP) Integration

Our customers are increasingly implementing SMS solutions in a diverse variety of Enterprise applications and core processes. SMS is now utilised by most of the major banks globally, most airlines, insurance companies and many other various enterprises.

SMPP, HTTP, XML, SOAP based solution.

SMPP protocol is widely used in enterprise communication. Often we receive requests for developing an integrated solution where a single SMPP server can cater for both MO and MT traffic.

Interactive Voice Response is an integral part of Safepower services, it provides your contact center with a range of customer-focused applications that enable your agents to provide superior service.

With IVR, you give your customers the ability to choose how they wish to interact with you and enable your agents to efficiently service your customers.

USSD is emerging as one of the most efficient channel for taking the mobile banking and payments to the masses in developing economies.

Developing economies have their own challenges of pricing, education, reach, infrastructure, language barriers and USSD offers following advantages over SMS and Handset Applications in this context.